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IDC MarketScape Acknowledges Cisco as a Chief in North America IT Coaching Companies and IT Coaching Companies in Europe

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January 27, 2026

On January 27, 2026

As AI reshapes job roles and automation redefines workflows, organizations are below strain to constantly construct, validate, and apply new expertise at scale. Most expertise pipelines merely can’t sustain: practically half of IT leaders already report {that a} lack of AI expertise is slowing progress.

At Study with Cisco, it’s our purpose to make IT expertise accessible to everybody: from college students and entry-level professionals to consultants with years of expertise. So it’s extraordinarily gratifying to see that IDC MarketScape has positioned Cisco as a Chief within the 2025–2026 IDC MarketScape for IT Coaching Companies in North America and a Chief within the 2025 IDC MarketScape for IT Coaching Companies in Europe.

Thanks to everybody at Cisco and at our companions for making this recognition attainable. As AI modifications the best way we work, we’re extra dedicated than ever to offering entry to in-demand expertise to learners throughout the globe.

Studying as mission-critical infrastructure

“The arrival of AI and different rising applied sciences provides a brand new dimension of complexity to an ecosystem already pressured by widening IT expertise shortages,” in accordance with IDC MarketScape for North America IT Coaching Companies. The report continues: “IDC tasks that by the top of subsequent 12 months, expertise shortages might price the worldwide financial system as much as US$5.5 trillion in misplaced income, product delays, high quality points, and impaired competitiveness.” Workforce growth is now not a nice-to-have. It’s foundational infrastructure for competitiveness in an AI-driven financial system.

At Cisco, we’ve at all times believed that expertise alone doesn’t drive transformation—individuals do. That perception is mirrored in our end-to-end studying ecosystem, designed to assist people, groups, and enterprises construct expertise that matter at the moment whereas getting ready for what’s subsequent.

Proper now, meaning getting ready groups to work with AI. The World Financial Discussion board predicts that by 2030, 39 % of staff’ core expertise will change. That applies to everybody, not simply individuals in ICT and even ICT-adjacent roles. And naturally, the dominant driver of that shift in expertise is AI and technological change.

A generational problem

Our means to satisfy this want for reskilling—each for people and for enterprises—may have implications for generations. At Study with Cisco, we’re addressing the problem head-on.

Cisco Networking Academy’s Introduction to Trendy AI, now out there in 12 languages, is already one among our hottest programs. The NetAcad workforce can be releasing a whole suite of studying referred to as “Apply AI.” The primary module reveals the best way to use AI-driven thematic evaluation to higher perceive buyer suggestions. The following module clearly teaches anybody to make use of AI to write down and replace a resume. Additional programs and the complete Apply AI curriculum shall be introduced at Cisco Reside Amsterdam.

We’re additionally seeing thrilling traction with our AI Enterprise Practitioner Studying Path, out there on Cisco U. This Studying Path helps professionals in any respect ranges, in all industries, construct foundational AI expertise and lead accountable adoption of AI by strategic use and a variety of enterprise functions.

ICT staff can count on even higher modifications. In 2024, the primary report from the AI-Enabled Workforce Consortium discovered that 90 % of ICT-related roles will expertise excessive or reasonable ranges of transformation from AI. The second report, issued only a 12 months later, discovered that 78 % of ICT-related job roles have been already being remodeled.

We’re reworking our certifications portfolio simply as shortly. We’re updating present coursework and certifications to include new, in-demand expertise, and we’re including new studying and certifications to show and validate AI-specific expertise. These embody:

The Cisco AI Infrastructure Specialist, which lies inside the CCNP Knowledge Heart certification observe. It allows learners to construct and validate expertise in deploying, migrating, and working AI options on Cisco knowledge middle infrastructure, in addition to in monitoring and troubleshooting.
The AI Technical Practitioner certification focuses on synthetic intelligence and machine studying workloads, serving to technical professionals develop into AI-ready and efficiently embed AI into their workflows.
The CCDE-AI Infrastructure specialization permits professional networking professionals to validate their means to design, provision, and optimize networks and compute energy for at the moment’s AI workloads. It encompasses data of AI and machine studying, in addition to issues regarding networks, safety, {hardware}, and the surroundings.

We’ll proceed to make these expertise out there by our linked, multiplatform ecosystem:

Cisco Networking Academy
Cisco U.
Cisco Studying Community
A globally acknowledged certification program

Collectively, these platforms help roughly 7 million learners every year and greater than 28 million learners worldwide since inception, spanning foundational digital literacy by expert-level mastery.

Customized, AI-driven studying at world scale

As AI transforms how work will get performed, it’s additionally redefining how individuals be taught.

By Cisco U., learners can establish talent gaps, obtain tailor-made content material, and observe progress over time—shifting studying from reactive coaching to proactive expertise growth.

From GenAI-powered assessments and adaptive observe exams to dynamic content material updates, Cisco is embedding intelligence straight into the training expertise—whereas persevering with to pair expertise with professional instruction, mentorship, and group help.

Studying by doing: Fingers-on expertise that mirrors actuality

Cisco’s ecosystem is constructed round real-world functions, getting ready learners with job-ready expertise. We’re emphasizing project-based studying—equivalent to that present in our Knowledge Science Necessities with Python course, which was not too long ago highlighted in a white paper launched on the World Financial Discussion board.

Throughout our portfolio, learners interact with digital labs, hardware-based distant labs, life like simulations, Seize the Flag challenges, and project-based experiences that mirror enterprise environments. They’ll construct, safe, automate, and troubleshoot networks utilizing the identical instruments and situations they’ll encounter on the job.

This experiential method extends to world and regional occasions equivalent to Cisco Reside, hackathons, and expert-moderated research teams — serving to learners construct not simply expertise, however confidence, credibility, and group.

Main the way forward for IT studying

In an period the place the power to constantly be taught is the final word aggressive benefit, we imagine IDC MarketScape’s recognition reinforces what we see each day: expertise are the muse of innovation, resilience, and financial development.

At Cisco, we stay dedicated to empowering learners, companions, and prospects throughout North America, Europe, and past with the data and hands-on expertise they should lead in an AI-powered world—at the moment and into the longer term.

As a result of when individuals thrive, expertise transforms.

The IDC MarketScape for IT Coaching Companies analyzes IT coaching companies with portfolios which can be applicable to organizations contemplating important digital and AI transformation initiatives.

The inclusion standards embody:

A breadth of choices
Measurement and breadth of choices that may considerably contribute to transformation
initiatives
Vital expertise experience that’s essential to transformation initiatives

IDC MarketScape: European IT Coaching Companies 2025 Vendor Evaluation, #EUR153005625, December 2025
IDC MarketScape: North America IT Coaching Companies 2025-2026 Vendor Evaluation, #US52991625, December 2025

To be taught extra about what Cisco affords go to us right here.

Join Cisco U. | Be part of the  Cisco Studying Community at the moment without spending a dime.